Below is a snapshot of projects completed in a typical sprint.
I designed & user tested the Hotjar iOS & Android mobile app, which is used by 250,000 customers & built with React Native
I designed the incoming feedback creation flow & results tabular & grid view. Over 2.4 million people have shared feedback...
Segmentation made it easy for users to quickly find a batch of recordings. The iteration involved research, frequent user testing & pairing with developers to execute the experience.
As tools were added, it was crucial to maintain a consistent experience hence the iteration and alignment of targeting.
The iteration of the NPS table, sliders & graph made it easier for users to quickly digest & compare NPS scores